We take your privacy seriously. This policy explains how we collect, process, and use personal data in accordance with the Data Protection Act 1998 (DPA) and the General Data Protection Regulations (GDPR).
By using the website you consent to this policy.
What information we collect
We collect personal data provided directly by you, for example when you contact us via our booking or contact forms. This includes your name, phone number, email address and anything you include in your message.
We also gather non-personal data, such as traffic and location information, using analytical tools. You cannot be identified based on this data, and it is not attached in any way to the personal information you provide.
How we use information
We use your personal date to deal with your enquiry and provide our services to you – for example, save a table for you, or contact you regarding your request.
We will never share, sell, or rent your information to third parties.
When we can disclose your information
We may disclose your personal data to regulatory bodies, only if we are required so by law, for example for crime investigation.
Where we store your data
Our cloud hosting provider has servers in London, although in certain circumstances your data may be stored and processed outside the European Economic Area (EEA), for example if you are accessing our website from outside of EEA, or if service is provided by a third party with servers elsewhere, for example Google Analytics. All your personal data is only stored on our serveres, and never transfered to third parties.
How long we retain your data
We retain your personal data for three years after your last contact with us. If you wish your data to be removed, please contact us with such request.
Security
While we make every effort to secure data transmission, we cannot guarantee absolute security. Upon receiving personal data, we implement strict procedures and security features.
Our use of cookies
We use cookies for various purposes, including site functionality, security, analytics, and social media sharing. You can manage and block cookies through your browser settings.
Policy updates
This policy may be updated to reflect website changes and customer feedback. We advise that you review it regularly.